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21st Century Human Interface Design

William Timberman

Modularity, not convergence, is the future. There’s not going to be any other foreseeable way, short of magic, to approach the ideal state of computing hardware design, in which the use case alone determines the form factor. If you have the money to acquire its full arsenal of devices, Apple currently comes closer to this ideal than anyone else, Microsoft included.

In this future, it’s not going to matter where data is stored. So long as every device granted access to a unit of data is seeing the same instance of it, with both security and synchronization routinely embedded in every transaction, and therefore rendered trivial to the user, it won’t matter at any given moment where it is stored. Again, Apple gets this better than anyone else, even when its execution has been less than ideal. That’s why its somewhat premature effort to do away with files and file systems on the iPad will ultimately prove to be the right way to go. Files as a concept are obsolete. Computing devices understand this. Human beings do not. Handicapped by our reliance on the conceptual commonplaces of the past, we haven’t yet figured out what the ideal relationship should be between the tangible and the virtual, but we will. We’ll have to.

Ambidexterity is the new black. Trackpad, touchscreen, or mouse? Keyboard, stylus, or voice? Why not all at once? An embarrassment of riches ought to be the goal here. On our most treasured devices, there’ll always be at least three or four ways of doing anything, no matter where our hands are, or our eyes. We should be thinking musical instruments, not typewriters; collages, not spreadsheets, and we should try to keep in mind that whatever advances are made in the underlying technologies, imagination is still the most formidable aspect of the human side of the human/computer interface. Steve Jobs understood this, which is undoubtedly why Apple still understands it today, and why I think they’re very likely to remain the most reliable overall steward of human interface design and development as the 21st Century progresses.

If We Can Somehow Bring Ourselves To Take the Long View, We Probably Should….

William Timberman

Revised from a recent comment of mine on this Crooked Timber thread:

A sort of Marxist point about our present distempers: the conditions of existence have changed, probably irrevocably, for the Scots-Irish coal miners of West Virginia, the libertarian ranchers of the West, and the industrial workers of Ohio and Pennsylvania, and they’re not happy about it. Should Tim Cook, Mark Zuckerberg, Jeff Bezos, or Elon Musk feel any more sympathy for them than their own ancestors felt for Chief Joseph, Sitting Bull, or Geronimo? A similar observation could be made about our lack of sympathy for the Taliban and the Salafists.

One difference is striking, though, about our current last-ditch defenders of traditions outmaneuvered by modernity. They’re more widely distributed, and they’re also much better armed. The consolations of Whatever happens — we have got — the Maxim gun — and they have not have succumbed in their own fashion to a modernity not even the Moderns themselves seem to understand. Not yet, anyway.

Marx thought that once the conditions of existence had changed sufficiently, the past would be, or could be, swept away by revolutionaries with their eyes on the future. Seen up close, from the vantage point of an individual life, the process is far uglier, no matter what subsequent theoretical revisions from the foundries of Marxist ideology, or cheerleading from neoliberal think tanks promise us. Somewhere between Faulkner’s The past isn’t dead, it isn’t even past, and Gibson’s The future is already here, it’s just not evenly distributed, there’s a place to stand that won’t offend either our conscience or our common sense. Maybe. One hopes. YMMV.